|
 |
|
|
| |
| help desk specialist, certification online training course, program,… |
help desk specialist certificate this nationally recognized help desk specialist online certification training course prepares students for a challenging technical support role. upon completing thea challenging technical support role. upon completing the help desk specialist course work, students will be qualified to assist customers, troubleshoot hardware and software problems, and documentroubleshoot hardware and software problems, and document solutions. the help desk specialist training class will facilitate a higher level of understanding of the vital communication skills necessary understanding of the vital communication skills necessary for conflict management and effective user training as well as provide students with strong technical foundations. textbooks included! thisth strong technical foundations. textbooks included! this on-line program is only offered in partnership with major colleges and universities. this program includes four core courses and three. this program includes four core courses and three elective courses. materials provided. 200 hours. click here to view an outline. click here to view hardware/software requirements. click hereick here to view hardware/software requirements. click here to view recommended course choices. click here to view a short simulation demo.
http://www.gatlineducation.com/helpdesk.htm - 2k
|
 |
http://www.gatlineducation.com/helpdesk.htm
2005-12-03 16:33:52
|
|
|
|
|
|
