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| Soffront® Help Desk Software customer helpdesk solution and call tracking… |
home | search | sitemap customer relationship management (crm) software request a crm demo request a 30-day trial crm on demand soffront crm overview crm newsletters contact us company | solutions |tion, reduce support costs and improve support staff productivity, with soffront customer help desk software. configure the workflow to match your support process and work the ticket through thatnerate reports to measure csr productivity. soffront help desk software is a part of the comprehensive customer service solution, which includes self-service (soffront knowledge management), onlinecrm portal related products automatic surveys soffront mobile knowledge management email response multi-channel contact center business rules customization tools key features zero foot-print webmeasure customer satisfaction comprehensive reporting and querying (no it support required) multiple project capability to support multiple support groups multi-level group security and ssl supports commissions mgmt sales order processing order lifecycle management quotation and invoicing inventory management shipping & rma marketing automation marketing management email campaigning directservice customer survey sla management partner management crm portal partner lead distribution partner self-service partner order processing helpdesk software employee help desk multi channel contact
http://www.soffront.com/crm/products/customerhelpdesk.asp - 7k
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http://www.soffront.com/crm/products/customerhelpdesk.asp
2005-12-03 17:59:22
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